Downloadable resume
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Resume information
Skill Highlights
Technology Tools & Skills:
Microsoft Office—Outlook, Word, Excel, PowerPoint; Google Suite—Drive, Docs, Sheets, Slides, Drawings; collaborative and CMSs—SharePoint, Confluence, RealtimeBoard, web services and cloud computing; Trello, Jira, CSS, WordPress, wiki (OddMuse, PBWorks, Moin Moin); basic HTML, XML, and Markdown
Experience
Writer 3 / Instructional Designer
Google (contract by Artech) 4/2019 to 12/2019
Provided writing, editing (developmental and content), and instructional design for the Applied Digital Skills curriculum.
Scribendi and others November 2017 to March 2019
Provided editing and proofreading services working on many different types of content, including technical documentation, web content, white papers, academic papers, and business reports.
Instructional Designer
McGraw-Hill Education (contract by The Creative Group & Allsource) June 2015 to June 2017
Senior Operations Manager
Healing Mountain Publishing December 2013 to September 2014
Managed hands-on daily operations and information management for small publishing company, including product sourcing and shipping.
Technical Writer and Editor
Microsoft (contract by Content Master)March 2006 to August 2011
Performed content and copy editing and rewrote training courseware for Microsoft product teams. Produced consistency in materials to specifications (documentation, marketing and advertising content, white papers, reports, video scripts, help content). Produced work independently, quickly, and effectively; used complex content management system.
Technical Editor
Microsoft (contract by Ombrella) August 2010 to August 2011
Acted as copy editor and content editor for Microsoft Services consulting, for technical content maintenance, legal specifications, grammar, usability, and adherence to company style standards. Used editorial judgment to improve internal and customer-facing documentation, marketing materials, and instructional content; also produced occasional technical writing projects and worked with user experience teams.
Author and Developmental Editor
Wiley Publishing (Freelance) September 2010 to August 2011
Co-authored a book entitled Mindhacker: 60 Tips, Tricks, and Games to Take Your Mind to the Next Level, released in September 2011. Book has sold approximately 30,000 copies.
Technical Editor
Microsoft (contract by Comsys) January 2010 to July 2010
Content-edited materials related to Microsoft Services consulting to specifications, used editorial good judgment to apply consistent style and voice to internal and customer-facing documentation, white papers, video scripts, help content, marketing materials, instructional content; also produced occasional technical writing projects. Produced work independently, quickly and effectively; used complex content management system.
Developmental Editor and Author
O’Reilly Media (Freelance) April 2005 to January 2006
Edited and wrote for Mind Performance Hacks: Tips & Tools for Overclocking Your Brain, released in 2006 by O’Reilly Media. Book has sold approximately 100,000 copies worldwide, in six languages.
Technical Writer
The Boeing Company, SSDBS/787 PAL Group (contract by Volt) December 2004 to February 2005
Wrote, edited, and adapted existing content for new web-based product component delivery system. Content was technical data subject to FAA governance about manufacturing processes and operating procedures.
Further experience available.
Education
Master of Library and Information Science
University of Washington Information School, graduated June 2014
Classwork included information architecture and management, information technology and analytics, information sharing behavior, research skills, social media strategy, taxonomy and metadata, collection management skills.
Bachelor of Arts in telecommunications/broadcasting
University of Kentucky
- Writes and edits to different audiences and applies legal, globalization, and localization specifications, unity in tone and voice.
- Has worked on a wide variety of content for web and print, particularly in education and high tech.
- Applies principles and best practices of instructional design to educational materials.
- Organized, creative, analytical, self-starter, flexible, enthusiastic, proactive.
- Accomplished in English spelling, grammar, usage, and style issues (The Chicago Manual of Style, MSTP, AP style).
- Has done project management: production workflow for teams, particularly in publication and release lifecycle; agile processes, navigating complex projects, decision making.
- Works well independently and collaboratively.
Technology Tools & Skills:
Microsoft Office—Outlook, Word, Excel, PowerPoint; Google Suite—Drive, Docs, Sheets, Slides, Drawings; collaborative and CMSs—SharePoint, Confluence, RealtimeBoard, web services and cloud computing; Trello, Jira, CSS, WordPress, wiki (OddMuse, PBWorks, Moin Moin); basic HTML, XML, and Markdown
Experience
Writer 3 / Instructional Designer
Google (contract by Artech) 4/2019 to 12/2019
Provided writing, editing (developmental and content), and instructional design for the Applied Digital Skills curriculum.
- Designed and outlined lessons, including scripts for educational video and related educational content aimed at middle and high school students as well as adult learners.
- Performed developmental, content, and line editing on scripts and materials produced by other writers. Tested and edited demonstration procedures.
- Devised workflow for a content evaluation project.
- Evaluated student feedback from currently published lessons.
Scribendi and others November 2017 to March 2019
Provided editing and proofreading services working on many different types of content, including technical documentation, web content, white papers, academic papers, and business reports.
Instructional Designer
McGraw-Hill Education (contract by The Creative Group & Allsource) June 2015 to June 2017
- Applied instructional design principles and editorial best practices to plan and produce commercial e-learning product for classroom, tablet, and mobile delivery.
- Co-led product development team for internal training product with a target audience of new employees and contractors. Performed end-to-end content development, design, writing, building, and iterating content revision, as well as planning content strategy, assessing usage metrics, publishing courseware, and managing metadata using proprietary tools.
- Designed and built prototype content for higher-education products.
- Applied metadata tagging for company’s content library and content management, enabling location and reusability.
Senior Operations Manager
Healing Mountain Publishing December 2013 to September 2014
Managed hands-on daily operations and information management for small publishing company, including product sourcing and shipping.
- Created and managed knowledge architectures and operating procedures.
- Edited book manuscripts and redesigned editorial and publishing workflows.
- Helped stakeholders plan online learning projects, acted as content strategist for promotion
- Hired and coordinated freelancers, provided customer support and customer service.
Technical Writer and Editor
Microsoft (contract by Content Master)March 2006 to August 2011
Performed content and copy editing and rewrote training courseware for Microsoft product teams. Produced consistency in materials to specifications (documentation, marketing and advertising content, white papers, reports, video scripts, help content). Produced work independently, quickly, and effectively; used complex content management system.
Technical Editor
Microsoft (contract by Ombrella) August 2010 to August 2011
Acted as copy editor and content editor for Microsoft Services consulting, for technical content maintenance, legal specifications, grammar, usability, and adherence to company style standards. Used editorial judgment to improve internal and customer-facing documentation, marketing materials, and instructional content; also produced occasional technical writing projects and worked with user experience teams.
Author and Developmental Editor
Wiley Publishing (Freelance) September 2010 to August 2011
Co-authored a book entitled Mindhacker: 60 Tips, Tricks, and Games to Take Your Mind to the Next Level, released in September 2011. Book has sold approximately 30,000 copies.
- Wrote and researched several chapters of original content for inclusion.
- Developed content and provided content and copy editing for all material in book.
- Provided project management, recruited and managed team of contributors.
Technical Editor
Microsoft (contract by Comsys) January 2010 to July 2010
Content-edited materials related to Microsoft Services consulting to specifications, used editorial good judgment to apply consistent style and voice to internal and customer-facing documentation, white papers, video scripts, help content, marketing materials, instructional content; also produced occasional technical writing projects. Produced work independently, quickly and effectively; used complex content management system.
Developmental Editor and Author
O’Reilly Media (Freelance) April 2005 to January 2006
Edited and wrote for Mind Performance Hacks: Tips & Tools for Overclocking Your Brain, released in 2006 by O’Reilly Media. Book has sold approximately 100,000 copies worldwide, in six languages.
- Developed content and provided content and copy editing for all material in book.
- Provided project management, recruited and managed team of contributors.
- Wrote and researched several chapters of original content for inclusion.
Technical Writer
The Boeing Company, SSDBS/787 PAL Group (contract by Volt) December 2004 to February 2005
Wrote, edited, and adapted existing content for new web-based product component delivery system. Content was technical data subject to FAA governance about manufacturing processes and operating procedures.
- Worked with other writers and subject matter experts to check documentation content; rewrote content to customer requirements.
- Helped write procedures for document conversion and trained other writers to use new software tool.
Further experience available.
Education
Master of Library and Information Science
University of Washington Information School, graduated June 2014
Classwork included information architecture and management, information technology and analytics, information sharing behavior, research skills, social media strategy, taxonomy and metadata, collection management skills.
Bachelor of Arts in telecommunications/broadcasting
University of Kentucky
